At Thirtyfour Real Estate, safeguarding your personal information is a top priority. This Privacy Policy outlines how we handle the data we collect from visitors to our website (www.thirtyfour.mt) and through other services we operate. We are committed to being transparent about what information we collect, why we collect it, and how we use and protect it.
1. What We Collect
Website Activity (Log Data)
When you access our website, your browser automatically shares certain information. This can include your IP address, browser type and version, pages viewed, date and time of access, time spent on the site, and other standard log data.
Device Information
We may gather technical information about the device you use to browse our site. This could include the type of device, its operating system, unique device identifiers, configuration settings, and approximate location data. The exact data shared can vary depending on your device settings—check your device’s privacy options to manage this.
Personal Data
We may request personal details when you interact with us. These can include:
- Full name
- Email address
- Phone number
- Residential or business address
- Date of birth
- Social media profiles
- Payment information
2. Why and How We Process Your Data
We process your data lawfully and transparently, only when we have a valid reason. Depending on how you interact with our services, we may use your data under the following legal bases:
- Contractual necessity: To deliver services you’ve requested or prepare to do so
- Legitimate interest: For business development, customer service, marketing, and ensuring legal protection, provided it does not override your privacy rights
- Consent: For specific uses like email subscriptions or promotions
- Legal compliance: To meet legal or regulatory obligations
If we rely on your consent, you may withdraw it at any time without affecting prior data use.
We retain data only as long as necessary for its intended purpose. During that time, we apply appropriate security measures to prevent misuse, although no method of online data transfer is completely risk-free. In some cases, we may retain data longer to comply with legal duties or protect vital interests.
3. How Your Information is Used
We use your information to:
- Personalise and enhance your experience on our website
- Provide access to our digital services and platforms
- Communicate with you regarding inquiries, services, or updates
- Manage internal records and improve administrative efficiency
- Analyse usage for business development and improve our website
- Deliver promotions or competitions we may run
- Send marketing and service-related communications
- Comply with legal requirements and resolve disputes
- Evaluate job applications you submit to us
We will not use your data for unrelated purposes without informing you first.
4. When We Share Your Information
Your personal data may be shared with trusted third parties when necessary, including:
- Service providers assisting with IT, hosting, data storage, analytics, advertising, and customer support
- Our team members, contractors, and affiliates
- Partners or sponsors involved in promotions or competitions
- Debt recovery services, legal bodies, or authorities if you fail to meet financial obligations
- Legal or regulatory bodies when required by law or for legal proceedings
- Third-party marketing or communication platforms acting on our behalf
We ensure that all such partners are obligated to handle your data with the same level of care.
5. Transferring Data Internationally
Your information may be stored or processed outside of Malta, including by our partners or service providers. If data is transferred outside the European Economic Area (EEA), we implement safeguards such as EU-approved standard contractual clauses or other legally valid mechanisms to protect your information.
Please note that some countries may not have the same data protection laws as the EEA. While we take reasonable steps to protect your information, your rights may not be enforceable in these jurisdictions.
6. Your Rights and Choices
Consent and Access
By using our site and services, you consent to our collection and use of your information as outlined here. Users under 16 must have consent from a parent or legal guardian.
You have the right to:
- Request a copy of the data we hold about you
- Ask for corrections if any information is inaccurate or outdated
- Request deletion of your personal data
- Limit or object to how we use your data
- Receive your data in a portable format
- Withdraw consent at any time
Third-Party Data
If we receive information about you from another source, we will handle it as described here. If you’re sharing someone else’s data with us, please ensure you have their permission.
Marketing Preferences
If you’ve subscribed to our marketing updates, you can opt out at any time using the unsubscribe link in emails or by contacting us directly.
Data Breach Notifications
We will comply with applicable laws regarding any breach involving your personal data.
Complaints
If you believe we’ve violated your data privacy rights, you can raise a complaint by contacting us. We’ll investigate promptly and inform you of the outcome. You also have the right to contact a data protection authority in your jurisdiction.
7. Cookies
We use cookies to enhance your experience on our site. Cookies are small files stored on your device to help us remember your preferences and understand how visitors use our website. Please see our [Cookie Policy] for full details.
8. Business Changes
If our business is acquired, merges with another entity, or undergoes restructuring, your personal data may be transferred to new ownership. We will ensure continuity of protection under this privacy policy in such cases.
9. External Websites
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies separately.
10. Policy Updates
We may update this policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page. Continued use of our services indicates your acceptance of the current version. For significant changes, especially regarding lawful data use, we may request your renewed consent.
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Thirtyfour Real Estate
68, Tower Road, Sliema
📧 hello@thirtyfour.com.mt
📞 +356 9990 3434